Products

Rainbow Office

Connect more

Businesses of all sizes are resilient when they stay connected with each other and customers.

Rainbow Office offers secure modern communications on any device. You can collaborate from anywhere – by message, video and phone. Backed by comprehensive services, Rainbow Office is complemented with market leading telephony and networking products from ALE’s portfolio for a complete digital transformation.

Microsoft Teams integration

Empower your MS Teams users with enterprise-grade telephony!

Rainbow Office provides professional advanced telephony services: Self-routing capabilities, one number, group call, voice mail, and many more. The solution also optimises your investment with shared public calling minutes across your company, worldwide. Plus, you can secure your customer interactions with an uptime of 99,999%.

Select the integration that best fits your business and users

  • Rainbow Office embedded dialler is available through a Teams add-on, is cost effective, easy-to-deploy and offers full-fledged telephony.
  • Teams native dialler with Direct Routing for a pure Microsoft user interface. This solution requires a Microsoft Teams Phone license.

 

Collaborate in real-time with teams and individuals

Efficiently interact with remote colleagues and customers.

Check presence, communicate, share files, manage tasks and easily find items in past threads. Everything is in one place, with seamless switching between different media or devices.

 

Organise online meetings with HD audio and video

Manage online meetings before, during and after they happen, whether they are casual or scheduled.

Record, chat, screen-share, annotate, escalate from voice to video and monitor the quality. Eliminate guest frustrations as they easily join through a browser without having to download anything.

 

Use secure and reliable enterprise-grade telephony

Benefit from business functions such as music-on-hold, voicemail, recording, auto-attendant, and more.

Traffic to/from the public network is included as well as smart routing. Plus, your one-number can work across multiple devices. In addition to the mobile and desktop clients, physical handsets such as Alcatel-Lucent Enterprise deskphones can be added.

 

Relax with easy set up and management of your devices

Intuitive, unified interface across platforms

You can integrate the solution and selected functions within your business application. Enjoy the easy management and monitoring with extensive reporting.