OmniPCX Enterprise Communication Server
A flexible enterprise phone platform that delivers reliable, high quality digital age communications to grow your business.
In the digital age, companies want to improve their competitiveness, while offering employees the flexibility of hybrid work. Corporate communications are critical to working better together and improving customer service.
OmniPCX Enterprise Communication Server Purple (OXE Purple) allows you to communicate with your teams and customers wherever you are. Every interaction can turn into a lasting relationship with OXE Purple by allowing communication from within your business applications.
Ensure your business continuity with the platform’s secure, high-availability technology. Plus, using a hybrid cloud, you can modernize your communications gradually.
- Communicate with your teams and customers wherever you are
- Interact with your customers directly from your favorite business application
- Ensure business continuity with our secure, high-availability architecture
- Save money by adding communications to your private cloud with virtualization and high scalability to simplify maintenance for all sites
- Communicate on-demand, with a 100% cloud offer from one of our OTEC partners
- Efficient call management including group calls, line supervision and call filtering
- Hybrid connectivity: IP, SIP, WLAN, IP-DECT, DECT, digital, analog
- Hybrid cloud connectivity with Alcatel-Lucent Rainbow for team collaboration and video conferencing
- Unique number between ALE business phones, ALE mobile handsets, softphones (IP Desktop Softphone and ALE SoftPhone) or Rainbow application to communicate anywhere
- Integration into SaaS applications to bring voice and collaboration
- Contact center with intelligent voice call routing and 360° view of omnichannel interactions with ALE Connect
- Encryption of communications and hardened software against cyberattacks
- High availability and scalability up to 15,000 users per instance
- Virtualized multi-instance architecture for private cloud
- Software update and monitoring from the cloud with ALE Cloud Connect
- Tools for management with OmniVista 8770 NMS, automation, call routing and notification services